We at Sirius Metals do our best to make sure all of our products meet our standards of quality and safety; we value our customers and their business and we will guarantee your satisfaction or your money back – please see our 30 Day Risk Free Trial and Return Policy for further details.
30 Day Risk Free Trial: If you are not sure if one of our products will work for you, try a single product RISK FREE for 30 days. If, for any reason, you are not pleased, feel free to return it for a full refund of the product price. This offer allows you the freedom to try any single Sirius Metals product RISK FREE in order to determine that it is right for you. This RISK FREE guarantee does not apply to more than one item per customer, and does not apply to liquid products larger than 20 fluid ounces.
Return Policy: Returns of new, unopened items are accepted within 30 days for a full refund of the product price. Returned items must arrive in new condition. After 30 days, returns are approved on a case by case basis at Sirius Metals’ sole discretion. Liquid products that are 1 gallon or more are non-returnable. To initiate a return, please contact our customer service department using firstname.lastname@example.org.
Refused Shipments: Sirius Metals’ Return Policy does not apply to refused shipments. Customers who refuse to accept delivery of their shipment may be subject to a 25% restocking fee. For international customers, please be aware of any postage tariffs or VAT charges that may occur upon receiving your shipment. Please also note that it is against company policy for Sirius Metals to change customs forms upon request by an international customer.